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Folding Space awarded major Innovate UK grant for collaborative R&D in Content Analytics CAT/2: Big Data Content Analytics with particular reference to Probabilistic Neural Topic Models

Folding Space is the lead partner in a new Research & Development project with Aston University and IIZUKA Software Technologies. The project is being co-funded by the UK's innovation agency, Innovate UK. and is entitled 'CAT/2: Big Data Content Analytics with particular reference to Probabilistic Neural Topic Models'.

This significant award is a further substantiation of the 'thought leader' position of Folding Space in its chosen field of document & record discovery and management.

CAT/2 is aimed at addressing the following set of major Knowledge Management and Big Data problems:

There is significant need across the public & private sectors for a new, cost effective means by which unstructured data can be presented to professional users. In corollary, there is a critical need for better access to 'joined-up' relevant & predictive intelligence across domains such as the medical, social care and education divide (e.g. early warning signs for children at risk, risk evaluation of our ageing population, early onset risk of long term debilitations like dementia & mental health).

More specifically, there is a widespread and worldwide 'free text' problem of unstructured data being embedded (hidden) in structured data systems. That is, where users type in an annotation, comment or note alongside their 'structured' data input. Typically, this input is within a time sequence of 'free text boxes' (FTB).

This FTB problem proliferates across all types of public & private sector Line of Business data systems (particularly, Case Management systems) like Adult & Child Care, Medical/Patient Records, Customer Case/Complaints, GP notes, Insurance Claims, Legal Matter and Personnel Files. Most recently, a particular 'free text' problem of hidden 'Personal Identifiable Data' (PID) has arisen in the light of the EU/UK GDPR Regulations coming into force in May 2018 which highlights the issue very starkly.

The CAT/2 project (Content Analytics Toolset) will programmatically uncover the hidden semantic value in all kinds of free text to provide succinct, comparable and summary output via automated Topics, Themes & Profiles with Timeframe Plotting along with predictive analyses and innovative user experiences. This will greatly improve the qualitative & quantitative Informatics & Business Intelligence available to an organisation for scarce-resource risk planning, better service delivery and informed decision-making.

Effectively, CAT/2 will make sense and make more digestible the information and its relative importance that is currently largely invisible within Clinician Notes in a Hospital PAS, GP Notes in their Practice System, Adult and Child Notes in the Council's Care Management System, Legal Margin Notes in Case Management Systems, Governance Issues within Complaints Systems, Customer Issues within CRM systems and so on. Essentially, CAT/2 will provide a significant innovation to better support evidence-based understanding and decisions.

CAT/2 is an innovative & disruptive technology within the field of Text Analytics. It encompasses Probabilistic Neural Topic Models for Topical Phrase Extraction from Text and Interpretation via Automatic Topic Labelling & Topic Evolution Analysis with Visualisation Prototypes.

CAT/2 brings together two R&D led SMEs, Folding Space & IIZUKA, with Aston University in a unique consortium to deliver real competitive advantage with a demonstrable, export led growth and ROI that will contribute to West Midlands regional job creation & exports and to the UK Economy via channel partners, OEMs & Licensing.

CAT/2 is beyond state-of-the-art and flows from a previous successful R&D Project with Innovate UK (viz. CAT/1).

Aston University
Founded in 1895 and a University since 1966, Aston is a long established research-led University known for its world-class teaching quality and strong links to industry, government and commerce. Over the last 20 years, Aston has consistently been ranked as a top university for graduate employability. Its research has a direct impact to society and 78% of it is rated world leading internationally excellent. Aston were recently ranked the 33rd Most International University in the world and 10th in the UK, as well as 11th in UK for Student Experience. For further information please visit www.aston.ac.uk

Innovate UK
Innovate UK is the UK's innovation agency. It works with people, companies and partner organisations to find and drive the science and technology innovations that will grow the UK economy. For further information please visit www.innovateuk.gov.uk

IIZUKA Software Technologies
IIZUKA are the author/developers ofCase Managerthe leading UK case management software solution used by more than 15,000 case workers to generate two million cases per year. Case Manager is used by clients across national and local government, the broader public sector and the third sector to manage a wide variety of casework across government services, social services, housing, welfare and benefits and education, as well as being used as an emergency response tool by emergency services. For further information please visit www.iizuka.co.uk


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Folding Space and IIZUKA partner to work on FCO project 

When the Foreign and Commonwealth Office (FCO) wanted to implement a new online legalisation service, IIZUKA were commissioned to provide the cloud-based case management software. 

The legalisation team provide verification of official documents, such as marriage and birth certificates. This applies a signature, seal or stamp from a public official to confirm the document is genuine. They need to make sure, therefore, that they have a secure system for storing, searching and verifying thousands of official signatures - which is where Folding Space came in. 

Folding Space provide a range of document storage and records management services and, like IIZUKA, have a track record of successful project delivery for clients in Central and Local government. 

The partners integrated their software, so that Case Manager provided the appropriate level of document verification security to allow the FCO to authorise signatures and apply seals through an online portal, making the process of legalising documents quicker and simpler, while ensuring all documentation remained secure.

 While this was a niche solution for one client, the ease of integration and the complementary nature of the products have encouraged the companies to work together in the future, providing secure authorisation and record management services to clients across the public and private sectors. 

With customers demanding the ability to do more and more online, including the management of secure and sensitive processes, this new partnership will bring a valuable service to market.


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The Crown Commercial Service (CCS) has awarded Folding Space a place on the G-Cloud 9 Framework Agreement.

This is for the supply of our DWLMS/RMM (Document Warehouse & Library Management with Requests Management Module click here for more) and our ERDMS/SUV (Electronic Records & Document Management with Single Unified View click here for more)

CCS has brought together Government's central commercial capability into a single organisation, amalgamating Government Procurement Service with other commercial teams from the Cabinet Office and central government departments.

CCS is an executive agency of the Cabinet Office and operates as a trading fund under the Government Trading Funds Act 1973. Their remit is to work with both departments and organisations across the whole of the public sector to ensure maximum value is extracted from every commercial relationship and improve the quality of service delivery.

The CCS goal is to become the "go-to" place for expert commercial and procurement services. CCS has brought together policy, advice and direct buying to ensure that policy development is closely linked to implementation, with more emphasis on pre- and post-contract activity to extract more value for the taxpayer.

With both service delivery and advisory capability, services include contract management and supplier performance management to ensure that the Government acts as a true, single customer; freeing up individual organisations to focus their procurement expertise on what is unique to them. CCS also works closely with arm's length bodies, non-departmental public bodies, executive agencies and organisations across the whole of the UK public sector including health, local government, education, devolved administrations, emergency services and not for profit organisations.

There are a number of ways to access CCS services: self service via the website; assisted delivery, such as

eAuctions and national further competitions run on behalf of multiple customers; and a fully managed service for departments.

CCS's value for money, commercial solutions are fully EU compliant saving customers time and money across core commodity areas including energy, travel, fleet, office solutions, communications services, print, professional services, ICT, eCommerce, construction, research, facilities management and property.