Folding Space privacy practices are in compliance with the UK the Data Protection Act 1998, Freedom of Information Act 2000, and the Privacy and Electronic Communications Regulations 2003.We abide by the eight principles set out by the Data Protection Act 1998 to make sure that any personal information is handled properly:
What personal information do we collect?
Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number or email address. Folding Space may collect certain personal information from customers or business partners. Folding Space does not collect personal information when you visit the Folding Space websites unless you agree to provide such personal information.
On Folding Space websites you may be able to request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training or similar. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, contact preferences.
How do we use personal information?
Folding Space uses personal information to provide customers and business partners with information and services, and to help us better understand your needs and interests. Specifically, we may use your information to help you complete a transaction or order, to communicate with you, to deliver products & services to you, to bill you for products/services you purchased, and to provide ongoing service and support.
Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to Folding Space through other sources such as trade shows or seminars or similar.
Folding Space may share your personal information with trusted & reputable 3rd Parties in responding to your requests for products or services or product evaluations or similar. Our policy here is to provide the minimum necessary for the specific purpose at hand and we specifically preclude the use of that information by the 3rd Party for any other purpose.
If you request information on any of our products/services, we may provide your information to a trusted & reputable 3rd Party distributor or reseller who may subsequently contact you directly to provide on our behalf such products/services or similar products/services.
To the extent that Folding Space uses personal information to email you about our products and services, our email practices follow industry best practice guidelines and are in compliance with the Privacy and Electronic Communications Regulations 2003. Further information can be found at www.ico.gsi.gov.uk. Except as provided in this Statement, Folding Space does not use your personal information for a purpose other than the stated purpose for which such information is collected.
With whom do we share personal information?
Where appropriate, Folding Space contracts with trusted & reputable 3rd party service providers and suppliers to deliver complete products, services and customer solutions. Folding Space may share personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers' business needs. Service providers and suppliers are required to keep confidential the personal information received from Folding Space and may not use it for any purpose other than as originally intended.
Third parties receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement.
Except as provided above, Folding Space will not share personal information with any other 3rd Parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law.
Folding Space will not sell, trade or lease your personal information to others.
Choice & consent
Folding Space does not require that you provide us with your personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.
Except as expressly stated otherwise in this Privacy Statement, you may opt out of having Folding Space share personal information with 3rd Parties as described in this Privacy Statement by notifying Folding Space in writing of your desire to do so.
Security of personal information
Folding Space is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Folding Space employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring.
Links to other websites and third parties
Folding Space will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.
If you have any questions regarding the Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of The Company Secretary, Folding Space, Regent House, 70 Caroline Street, Birmingham B3 1UG.
Changes to this statement
Folding Space will review and update this Statement periodically.